FAQ

General

I have poor credit will I qualify?

All applications are approved if you meet the application requirements.

How long are your terms?

We offer financing terms up to 48 months.

Can I pay a portion of the treatment cost myself and finance the rest with Neon Financial?

Absolutely! We don’t have any strict restrictions on what part of your treatment you finance.

What is the maximum I can borrow?

You can borrow up to $25,000.

How many loan accounts can I have?

Generally, we allow one loan account per customer, although we are flexible under special circumstances.

Can I pick my payment due date?

Yes, you have the option of picking your payment due date/ draft date.

Can I payoff my account early?

Yes you may pay off your loan balance at anytime without any penalties

Do I have to pay for my loan if I did not end up receiving any treatment?

No, we will work with your provider to reduce or cancel your loan account if you only received partial treatment or no treatment at all.

Do you accept Medical Savings Cards (FSA/HSA)?

Unfortunately, we don’t accept medical savings cards at this time.

Applying

Do I have to go through a credit check?

No, there are no credit checks involved.

Do I need to provide my social?

Yes, you do have to provide your social security number to qualify for financing.

How much down payment do I have to put down?

We require a 25% down payment for all financing options.

Do I have to provide my bank account information?

Yes, to qualify for financing, we require an automatic bank draft every month from your account.

Do I have to provide a credit card?

Yes, you have to provide a credit card as a back-up payment method.